Privacy policy

Last updated: September 23, 2026

Xylo Software LLC (“Tahanan,” “we,” or “us”) is responsible for information collected through tahanan.com and Letters from Tahanan. The app and learning services have a separate privacy policy.

Information we use

When you request a resource or join our emails, we collect your email and any name you provide. We record the resource you requested, where you signed up, and your email choices to deliver it and send the updates described at signup. Joining is optional; you can browse without signing up. If you contact us, we use your message and contact details to respond.

We collect website usage and technical information, such as pages visited, interactions, device and browser details, approximate location, and IP addresses, to understand usage, improve the site, and prevent abuse. Our website analytics do not use third-party analytics cookies, and signup event data does not include your entered name or email. We also process email delivery and subscription activity, and open or click activity where tracking is enabled.

Why we use it

Where a legal basis is required, we rely on your consent for newsletter emails; our legitimate interests in running, protecting, and improving the site and responding to requests; and applicable legal obligations. We seek consent where required for a particular use.

Sharing and storage

We share information with providers that help with hosting, data storage, analytics, email delivery, and support. We may also disclose it when required by law, to protect people or our services, or during a business transfer with appropriate protections. We do not sell personal information or share it for cross-context behavioral advertising.

Information may be processed in the United States and other countries. Where required, international transfers use applicable safeguards, including contractual protections. Contact us for information about those safeguards.

We keep information only as needed to manage your subscription, respond to requests, protect our services, and meet legal obligations. After you unsubscribe, we may keep a limited record to respect your opt-out. We use safeguards designed to protect information, but no service is completely secure.

Your choices

Unsubscribe at any time using the link in a marketing email or by contacting us. Withdrawing consent does not affect earlier lawful processing.

Depending on applicable law, you may request access, correction, deletion, a copy of your information, or restrictions on processing. You may also object to processing and complain to your local data-protection authority. We may verify your identity and retain records where legally necessary. We respond within applicable legal time limits and do not discriminate for exercising privacy rights.

Children and updates

Our newsletter is not intended for children under 13. If you believe a child has provided personal information, contact us. Other websites linked here have their own privacy practices. We may update this policy, revise the date above, and provide additional notice when required.

Contact

For privacy questions, requests, or help unsubscribing, email Xylo Software LLC at support@tagalogapp.com.